YOUR MOST TRUSTED COMPANY FOR HEAT PUMP INSTALLATION, MAINTENANCE & REPAIR
Is your heat pump out of warranty?
Want to avoid potential expensive repairs?
Introducing the new OneAir ServicePLUS repair protection guarantee.
Service with OneAir for $189 and receive one year free repairs and call outs up to $350, $19 admin fee applies!
Call us now at 0800 663247 or email us at service@oneair.co.nz.
Request for an out-of-warranty service today and avoid potential expensive repairs. Select from any of our services below OR call us now at 0800 663247 OR email us at service@oneair.co.nz.
45 min
189 New Zealand dollars
45 min
230 New Zealand dollars
45 min
160 New Zealand dollars
"Nobody likes it when their flashing light error comes on, especially when your heat pump is out of warranty.
That can mean expensive repair bills.
That's why I have OneAir ServicePLUS."
- Glenda B., Whangarei
Here's What Our Valued Customers Say
Very happy with the service received. The gentleman was very polite and thorough with his workmanship. He advised I should always stand and watch the person who is cleaning the heat pump. Told me what not, to let anyone do, because of the possibility of breaking the clip that holds the flap up. That was helpful to me, as I clean the unit between the OneAir yearly servicing and could unwittingly break the clip myself. He explained that the replacement clip is very expensive to replace. Very good advice and much appreciated. Over and above the call of duty. And he explained what he was doing and answered all my questions. He treated me (75 yr old woman) with great respect, not like an annoying ignorant old lady. Very refreshing for these days. He also, cleaned the outside unit really thoroughly. Other technicians have not done such a perfect job. Others have done a good job, but he was another level again. Very, very happy with this technician's service.
Shona Longley
2025-07-13
Ricky Gerrard
2025-07-05
I am very happy with the work done to service my heat pump. Friendly service.
Megan Dallas
2025-07-03
The serviceman turned up on time. He was polite, worked quietly, explained what he had done and tidied up. Great service.
Fill out the form below to schedule your free assessment with our technician OR call us now at 0800 663247 OR email us at service@oneair.co.nz.
Conditions:
-
The system must be serviced by OneAir Technicians at least once a year
What's covered:
-
All approved Heatpump / Air Conditioning systems between five and ten years old with expired manufacturer warranties (typically installed between 2014 - 2019)
-
Callout travel, labour and repair parts to indoor and outdoor units (up to $350 per system)
Key exclusions that aren’t covered include:
-
Remote controls, Outdoor mounts (roof & wall brackets, PVC feet, Polyslabs etc) and installer-supplied materials (electrical wiring, copper and drain pipes)
-
User operating errors (wrong settings in remote control)
-
Damage caused by power spikes, impacts, spillage and Acts of God (flooding, earthquakes, storms etc)
-
Ventilation systems (HRV, DVS, Supervent etc)
For full details, including exclusions, please click here.