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Buyer’s Guide to Heat Pump

couple looking for heat pumps in appliance store

When choosing the correct heat pump for your New Zealand home, several key factors must be considered, especially as we approach autumn. With decreasing temperatures, increased humidity, and the cooler months quickly approaching, it's essential to ensure your home remains comfortable without spending a fortune on power bills. Here's a detailed guide outlining best practices and important considerations for homeowners looking to buy a heat pump this autumn.


Understanding Your Needs

Before delving into the technicalities, first assess your home’s heat pump specific needs. Consider these factors:

  • Home Size and Layout: Larger homes require more powerful systems, while smaller homes or individual rooms could be effectively serviced by smaller units or multi-split systems.

  • Room use : Decide which rooms are the coldest (hint: usually south-facing or those with significant tree shading) and which rooms are used more for storage or spare bedrooms

  • Insulation and Windows: Good insulation can significantly impact your heat pump’s size, allowing you to select a less powerful, more cost-effective unit.

  • Local Climate Conditions: Regions in New Zealand vary significantly in climate. Coastal areas experience higher humidity and salt corrosion concerns, while inland regions might deal with colder, frosty conditions.


Heat pumps, are primarily categorised into three types:

  • Split Systems: These consist of an indoor and an outdoor unit and are ideal for heating or cooling individual rooms. They're highly efficient and quiet and are the most common form of heating and cooling in NZ now.

  • Ducted (central heating) Systems: Increasingly popular  for evenly heating or cooling your entire home through ducts installed in ceilings or under floors. Ducted Systems are ideal for larger homes or those preferring a discreet aesthetic.

  • Multi-Split Systems: The best option for homes requiring independent temperature control in different rooms while still only having a single outdoor unit.


Energy Efficiency and Cost-Effectiveness

Energy efficiency is crucial, particularly in autumn as you transition to cooler weather. If  you plan on using your heat pump a lot in the cooler months, spend some time comparing the heating efficiency (COP) numbers of the different brands you are considering. If you want to run the heat pump to dehumidify or cool the air in summer, look for the EER number which is a heat pump’s efficiency rating when in cooling mode. In both cases, the higher the number is the better.


Special Considerations for Autumn in New Zealand

Autumn in New Zealand can see rapid temperature fluctuations with cool, winter-like mornings turning into warm afternoons and evenings similar to summer. Make sure your installer explains how to switch in between the different modes, so you can get the best temperature and comfort levels for the lowest amount of energy consumption.  


Installation Considerations

Proper installation is essential to maximize the efficiency of your heat pump. Key installation tips include:

  • Optimal Placement: Place the outdoor unit in a location away from bedrooms and ensure good airflow around it. Indoors, avoid placing units near furniture or curtains that could obstruct airflow.

  • Professional Assessment: Engage a certified HVAC specialist who understands local climate conditions and regulatory requirements, with at least 10 years of installation experience to ensure the heat pump operates effectively and economically.


Noise Levels

Considering the noise output of your heat pump is essential, especially if installed near neighbour’s properties. Modern heat pumps are relatively quiet, but some brands prioritise noise reduction more than others. If installing in a bedroom, look for models with noise ratings of around 20 decibels (dB) or less to ensure a good night’s rest. If a condensate pump is required, make sure that your installer selects a quiet model and places it as far away from bedrooms as possible


Maintenance and Servicing

Regular servicing ensures your heat pump operates efficiently and maximises its lifespan. Autumn is the ideal time for a service, preparing the system for higher usage in winter.


Best Practices for Heat Pump Owners

Adopting these practices ensures your heat pump remains efficient:

  • Regularly clean or replace filters (every 2-3 months of use).

  • Schedule annual maintenance checks from an HVAC service professional, ideally in early autumn, to ensure the system is ready for cooler weather.

  • Familiarise yourself with the heat pump’s user manual to make sure you take advantage of the special settings and features.


Budget and Financing Options

Heat pumps represent a significant investment. Prices in New Zealand vary considerably from installer to installer, so get a few quotes from trusted companies to ensure you are getting a good deal (note the cheapest may not be the best, buyer beware!). As a general guide, please see below cost estimations :

  • Split systems: Typically range from NZD $2,000 to $5,000.

  • Multi-Split Systems: Usually between $4,000 and $8,000, depending on the number of indoor units.

  • Ducted Systems: Generally start from around $6,000 upwards, depending on home size and complexity of installation.


Climate Considerations Across New Zealand

New Zealand’s varied climate significantly impacts your choice:

  • North Island: Generally milder temperatures, but with high humidity, requiring efficient dehumidification features.

  • South Island and Alpine Regions: Consider opting  for systems which maintain heating performance as the temperature drops below zero degrees. These cost more, but will be welcome on freezing mornings with warm air being generated instead of cold when a unit is in defrost mode.


Warranty and Support

Always opt for heat pumps with comprehensive warranties. Reliable manufacturers typically offer at least 5-year warranties, ensuring peace of mind. Verify with the installer what the warranty covers, noting that the installation part of the warranty will usually be different from that being offered by the manufacturer for the heat pump itself. Note that additional items like wall brackets or condensate pumps may have separate warranties, or none at all..


Top Additional Features to Look For

In choosing a heat pump, keep an eye out for these additional features:

  • Advanced filtration : This feature can be beneficial for families with pets or people with allergies. Even if not heavily advertised, most leading brands have models that have this feature

  • Wi-Fi Control: Enables remote access and control via your smartphone.

  • Energy Consumption Monitoring: Allows tracking and managing energy use for better cost control.

  • Multi-directional Airflow or 3D vane movement: Ensures even distribution of heat or cooling throughout the space with motorised vanes moving up and down, left and right.


Professional Advice and Consultation

Always consult with professional HVAC installers who can provide customised advice based on a thorough assessment of your home’s needs. Experienced professionals will consider local climate conditions, your home's insulation quality, and your personal heating/cooling preferences to recommend the most suitable system.


Common Mistakes to Avoid

  • Choosing Based on Price Alone: Cheap initial costs can rapidly turn into a poor ownership experience.

  • Incorrect Sizing: Oversized units can be inefficient, wasting energy, while undersized units fail to provide adequate comfort and can actually use more energy if working hard to achieve a temperature set point beyond its capabilities.

  • Ignoring Maintenance Needs: Regular maintenance extends your heat pump’s lifespan and optimises performance, especially important during the seasonal shift to winter.


Ready to buy your heat pump?

Selecting the perfect heat pump for your New Zealand home involves careful consideration of your specific requirements, climate, energy efficiency, and installation best practices. With winter approaching, focusing on l, energy efficiency, and preparing your system through proper maintenance ensures comfort and cost savings year-round. Reach out to trusted HVAC experts to ensure your home remains comfortable throughout the year.


If you are unsure of where to start, please feel free to contact us at 080063247; we are more than happy to assist you!


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